• The services that we are providing to you via the Site consist of the Content and the Functionalities available on the Site or otherwise provided to you as a result of your use of the Site ("the Services").
• You acknowledge and agree that you are only permitted to use the Site and the Services as expressly set out in these Terms and Conditions or on the Site.
• You agree that the Site and the Services are for your own personal use only on a single computer or device.
You may not:
• Remove, change or obscure in any way anything on the Site and/or the Services or otherwise use any material obtained whilst using the Site and/or the Services except as set out in these Terms and Conditions.
• reverse engineer or decompile (whether in whole or in part) any software used in the Site and/or the Services (except to the extent expressly permitted by applicable law) with the exception of the source code provided on the site.
• copy or use any material from the Site and/or the Services for any commercial purpose.
• remove, obscure or change any copyright, trademark or other intellectual property right notices contained in the original material or from any material copied or printed off from the Site or obtained as a result of the Services.
And
• If any information provided by you is untrue, inaccurate, not current or incomplete, Super Shopping has the right to terminate your account and refuse any and all current or future use of the Services or access to the Site
• The Services and in particular, prices are periodically updated and you should check the Site and the Services regularly to ensure that you have the latest information.
• Although every effort has been made by us to provide accurate information on these pages, neither SuperShopping.lk, nor any of the members of the Super Shopping's affiliate or their suppliers, make any warranty, expressed or implied, or assume any legal liability (to the extent permitted by law) or responsibility for the suitability, reliability, timeliness, accuracy or completeness of the Services or any part thereof contained on the Site or in the Services.
• In the event of an error or mistake whether technical or human, SuperShopping.lk reserves the right to cancel any order placed by the customer at any time at its sole discretion and refund the payment back to the customer
• You acknowledge that SuperShopping.lk is unable to exercise control over the security or subject matter of Content passing over the Super Shopping Network, the Site or via the Services and Super Shopping hereby excludes all liability of any kind for the transmission or reception of infringing Content of whatever nature.
Products must be thoroughly inspected before accepting. If the product is damaged or any parts are missing, you must immediately inform the delivery person and not accept the product. If you accept we consider that the product was in good condition and returns/ refund requests will not be accepted by Super Shopping. Delivery time is generally 3 to 5 business days, however, times could vary depending on the supplier and Super Shopping cannot be held liable for any delays. Further, Super Shopping cannot be held liable for any delays by the courier companies.
• Please ensure to check your ordered product/s for any physical damages prior to accepting the delivery. Please do not accept delivery if there are any damages.
• Super Shopping will not be liable for goods that are damaged in transit if the Proof of Delivery (POD) is signed and the goods are accepted.
• Prices and any additional related charges (where applicable) are as published in the confirmation of sale which is emailed following every order.
• Payment for Goods and/or Services is accepted through major credit and/or debit cards Including American Express, Diners and other corporate business cards. Your card will be charged directly after your order has been placed but the time taken to process the payment through your account will be dependent on your card supplier.
• Supershopping.lk accepts no liability if a payment is refused or declined by the credit or debit card supplier for any reason.
• Supershopping.lk accepts no liability for any loss or damage, arising directly or indirectly, as a result of a payment being refused or declined.
• Confirmation of your payment will be displayed on screen once it has been authorized and accepted. You will also receive confirmation of the transaction to the email address you have provided.
• We reserve the right to refuse to process payments.
• We may at our sole discretion do such checks as we may deem fit before processing a credit or debit card payment from the user, for security reasons. As part of such checks, we may disclose personal data to third parties for the purpose of carrying out these security checks. In the event that we are not satisfied with the credibility of the User, we will have the right to reject the payment.
• We will not be liable for any damages resulting from our decision not to process a payment made through our Online Payments facility.
• COD (Cash on Delivery; pay cash when product/s is/are delivered to you)
All orders are subject to confirmation from SuperShopping.lk. A staff member will contact you to confirm the Order. You cannot cancel the order or refuse to pay when the product/s are delivered to you after your confirmation.
Any variation in the upper limit is at the discretion of SuperShopping.lk.
Inventory of all products advertised on Super Shopping.lk is not managed or maintained by Super Shopping.lk. Super Shopping.lk only acts as an intermediary between the customer and the supplier for such products. These products may not be available (run out of stock) from time to time due to overselling by the suppliers, however, the product may be available for purchase on Super Shopping.lk if the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us. In such circumstances, Super Shopping.lk does not accept any liability whatsoever.
In the event of stock unavailability, Super Shopping.lk will inform the customer within 3 working days and the payment can be refunded within 10 working days.
The customer acknowledges and agrees that the only remedy available for the unavailability of a product is the refund of the money paid.
Placement of an order including the payment of the order value by the Customer will be construed as an offer. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is the acknowledgement that we have received your order and has been passed for processing and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, when we have commenced delivery after the supplier has released the product.
Products/ services under daily deals are limited time and limited stock promotions that once ordered and paid are non-refundable.
All refunds are processed within 5-7 working days by Super Shopping. Further processing back to your credit card/ bank account may require additional time depending on the bank/ institution for which Super Shopping cannot be held liable.
Super Shopping attempts to be as accurate as possible. However, Super Shopping does not warrant that product description or other content of any product/ service is accurate, complete, reliable, current, or error-free. If a product/ service offered by Super Shopping is not as described, you may immediately contact our customer support at info@supershopping.lk or call us on our hotline, and Super Shopping at its' discretion shall provide you with a replacement/ alternative product for the same value or provide you with a refund.
These online terms and conditions shall be governed by and construed in accordance with the laws of Democratic Socialist Republic of Sri Lanka and any disputes will be decided by the Courts of Democratic Socialist Republic of Sri Lanka.